Virtual Captive Case Study

Leading Industry Provider of Consumer Engagement Software Boosts Efficiencies, Time to Market Through Successful Product Engineering

emids helps industry’s top provider of healthcare consumer experience platforms improve and expand product development through virtual captive model

The client, a top provider of healthcare consumer experience platforms, was experiencing a growing demand for its software and needed to expedite development and time to market for its suite of products. Attempts to accomplish this in-house through Agile methodologies caused quality to suffer and defects to slip through, making it difficult for the company to move forward and remain competitive.

emids set up a virtual captive center staffed by 160 people at peak size to help the company ramp up production for multiple projects, including development, testing and integration of applications across the product suite. The partnership enabled the firm scale projects based on product and market needs, improve quality and time to market for software releases, and focus more on business strategy and product management. Download our case study for more.